IT Support in Reading
Alpha IT keeps Reading businesses running. Friendly helpdesk, Microsoft 365 & Azure expertise, cyber security, Wi‑Fi and cabling. Rapid on‑site support for Reading and surrounding areas.
Managed IT for SMEs in the Reading area
Alpha IT provides reliable, cost-effective IT support for businesses in and around Reading.
Since 2003, we have worked with a wide range of local organisations, from smaller owner-managed companies to larger teams with more complex IT requirements. Our approach combines traditional customer service values with modern technology, helping Reading businesses improve efficiency, reduce downtime and make better long-term decisions about their IT.
We provide both remote and on-site support across Reading and the surrounding area, including managed IT services, Microsoft 365, cloud solutions, cyber security, VoIP, structured cabling, data recovery and disaster recovery. Whether you need help resolving an issue with existing systems or advice on expanding your infrastructure, our team will give you clear, practical recommendations.
We do not believe one size fits all. Every business has different users, systems, budgets and objectives, so we tailor our IT solutions around what is appropriate, affordable and practical for your organisation.
If your business is based in Reading, Green Park, Caversham, Earley, Woodley, Tilehurst, Twyford or the surrounding area, complete our contact form and a member of the Alpha IT team will get in touch.
Areas we cover: Reading Town Centre, Green Park, Tilehurst, Woodley, Earley, Caversham, Twyford
Why Reading businesses choose Alpha IT
Fast response, on‑site when you need us — remote fixes first, with engineers available for site visits in and around Reading within agreed SLAs.
Proactive, not just reactive — 24/7 monitoring, patching and maintenance to prevent issues before they impact users.
Security‑first by default — MFA, device hardening, email security and backup woven into every contract.
Microsoft 365 & Azure specialists — migrations, licensing, governance, and modern identity with Entra ID.
Network & Wi‑Fi expertise — from warehouse/industrial coverage to modern office fit‑outs.
Plain‑English support & clear pricing — no jargon, no surprises.
Typical clients:
Owner‑managed SMEs, professional services, ecommerce / warehousing, and tenants.
If you rely on Microsoft 365, Teams, SaaS and dependable connectivity, we’re built for you.
Managed IT Support
Keep your users productive with a friendly helpdesk and proactive care:
- Unlimited remote support during business hours (out‑of‑hours available).
- Device management: Windows & macOS build/refresh, updates, asset tracking.
- Application support for Microsoft 365, Teams and common business apps.
- Vendor liaison with ISPs, line‑of‑business software and third parties.
- Monitoring & maintenance: patching, alerts, remediation and health reporting.
Pair this with on‑site engineering for installs, troubleshooting and office moves in Reading and nearby.
Microsoft 365, Azure & AVD
Make the most of your cloud stack while keeping it secure:
Microsoft 365 tenant set‑up, migrations and ongoing administration.
Entra ID (Azure AD) configuration, conditional access and SSO.
Teams enablement (telephony/meeting rooms), SharePoint & OneDrive governance.
Azure services and Azure Virtual Desktop for secure remote/hybrid work.
Licensing optimisation and cost control.
Cyber Security & Compliance
Reduce risk and satisfy client due diligence:
- Endpoint protection/EDR, next‑gen email security and anti‑phishing controls.
- MFA everywhere, privileged access policies, baseline hardening.
- Backup for Microsoft 365 (Exchange, SharePoint, OneDrive, Teams).
- Staff security awareness and phishing simulations.
- Support towards Cyber Essentials readiness (gap analysis and remediation roadmap).
Data Cabling & Office Moves
Plan your space and get everyone online from day one:
Cat6/Cat6a and fibre backbone runs, cabinet tidy and patching.
Moves/adds/changes, desk moves and conference‑room AV/Teams Rooms.
Coordination with fit‑out partners and building management.
Backup & Disaster Recovery
Protect data and keep trading:
Image‑based and file‑level backup (onsite and cloud).
DR runbooks, recovery testing and RTO/RPO planning.
Continuity solutions for key systems and SaaS.
Where in Reading we work
We regularly support businesses in Reading Town Centre, Green Park, Tilehurst, Woodley, Earley, Caversham, Twyford. If you’re nearby and need dependable support with the option of on‑site callouts, we’ll confirm coverage and SLAs during onboarding.